Whether you are interviewing for a Nairobi-based corporate role, an international NGO position, or a fully remote tech job, the chances are high that your first — and possibly only — interview will happen on a screen. Virtual interviews have different rules than in-person meetings. At IWE, our interview coaching sessions now include dedicated virtual interview preparation. Here is everything you need to know.
Before the Interview: Technical Setup
- 1Test your camera, microphone, and internet speed at least 24 hours before
- 2Download and familiarise yourself with the platform (Zoom, Teams, Google Meet)
- 3Position your camera at eye level — stack books under your laptop if needed
- 4Ensure strong front lighting; face a window or use a ring light
- 5Choose a quiet room and notify household members of your interview time
- 6Close unnecessary browser tabs and silence phone notifications
- 7Have a glass of water, your CV, and notes nearby but out of camera view
During the Interview: On-Camera Presence
Look at the camera lens when speaking — not at your own image on screen. This creates the impression of direct eye contact. Sit upright with open body language. Smile naturally when greeting the interviewer. Speak slightly slower than in conversation to account for audio lag. Pause briefly after questions to compose your answer.
Common Virtual Interview Mistakes
- Joining late because of last-minute software updates — join 5 minutes early
- Reading answers verbatim from notes visible on a second screen
- Poor audio quality that forces the interviewer to ask you to repeat answers
- Distracting backgrounds including unmade beds, family members walking past, or TV noise
- Dressing professionally only from the waist up
- Multitasking — checking phone or typing while the interviewer speaks
- Failing to research the company because "it is just a video call"
Answering Competency Questions Virtually
The STAR method (Situation, Task, Action, Result) works even better in virtual interviews because it provides structure that keeps answers concise. Virtual interviews tend to be shorter — often 30–45 minutes instead of 60. Prepare your top five STAR stories in advance and practice delivering them in under 2 minutes each.
After the Interview: Follow-Up
Send a thank-you email within 24 hours referencing a specific point from the conversation. This demonstrates professionalism and keeps you top of mind. In Kenya's competitive market, candidates who follow up professionally often edge out equally qualified applicants who do not.
Practice with IWE Mock Interviews
IWE offers virtual mock interview sessions with professional feedback on your answers, body language, and technical setup. Practice in a safe environment before the real interview — because you only get one first impression, even through a screen.
Frequently Asked Questions
What should I wear for a virtual interview in Kenya?
Dress exactly as you would for an in-person interview — professional attire from head to toe. Recruiters notice when candidates stand up and reveal casual bottoms. Solid colours work best on camera. Avoid busy patterns that create visual noise on video.
How do I handle bad internet during a virtual interview?
Test your connection 30 minutes before the call. Use ethernet if possible, close background apps, and have your phone ready as a backup hotspot. If connection fails, message the interviewer immediately via email or WhatsApp, apologise professionally, and request a reschedule.
Should I use a virtual background for job interviews?
A clean, neutral real background is preferable. If you must use a virtual background, choose a simple professional image — not a beach or cityscape. Ensure your face is well-lit and the background does not glitch or cut off parts of your body during movement.
Written by
Edel Imbala
Founder & Lead HR Consultant, IWE
Edel Imbala is the founder of Impact With Edel (IWE), a career development, recruitment, and HR consultancy platform serving professionals across Kenya and Africa. With years of experience in HR, talent acquisition, and career coaching, she is passionate about aligning people with purposeful careers.
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